What material do you use to make the wig?
Answer :
All wigs are made by 100% virgin hair ( Brazilian hair /Indian hair /Peruvien hair), pls allow us to choose the material among them b4 we ship it out if you have no requirement on this.
Can the wig be dyed or restyled?
Answer :
You're more than welcome to dye/ perm the wig in natural black color for they are unprocessed human hair. You can dye it with the color you want as well as curl/ straighten it. But pls be aware of the processing time/ temperature. It may damage the hair if over process or over heat. Also, pls pay more attention when you are going to dye/ perm wigs in #613 blonde color. Because it is processed hair already ( we bleach the natural black color hair into #613 blonde). It may get mat/ frizzy/ shedded if over process. So pls make sure that you take good care of it before and after you do anything with it( like deep condition and hair treatment are necessary)
Do your wigs come with pre-plucked, baby hair and knots bleached?
Answer :
Yes. Normally they come with little pre-plucked, not too much pluck. So you may need to pluck it more if you want a more natural look. We prepare the baby hair also but hasn't been laid down. And normally wig doesn't come with knots bleached unless you repuest. You can leave us the message when you place order or email us at service@heymywig.com before you purchase. You can find some plucking/styling tutorials on YouTube. YouTuber like "IAmErickaJ. Channel” has a lot educated and helpful video on plucking.
Are wigs actually come like the images shown?
Answer :
Some pictures shown on product page just for styling guide only (you can achieve the same look with it by re-styling it). It doesn't means that wigs come exactly the same like the picture. We promise that we sell good quality hair only and we will do our best on styling it to meet your expectation. We also show you some image of what the wig real look like. You can find them on product description or product image.
Can I wear y'all wigs without glue?
Answer :
Yes, you can. But kindly note that it may not looks as natural and secure as you glue it down. Wigs are come with thin elastic belt to help you to secure the wig but it is not always perfect for everyone because of different head size. So we send you the thick black elastic band along with your order. You can sew it in for a perfect fit to make it totally gluless.
How do I measure my head size?/ How do I choose the perfect wig size for my head?
Answer :
It is better to measure your head size b4 you buying a wig to ensure it fit your head size. Normally people wearing Medium size, which is 22.5 circummferences. Below is the size chart for your reference
How many days does it take to receive my order?
Answer :
We aim to fulfill your order by 3-5 business days. But sometime we might need 2-3 days to process your order and 2-4 days for deliver according to what hair you order and what is your shipping address. Pls note that it takes more time if custom order. We will do our best to meet your expectations.
Which shipping company do you use?
Normally your package is carried by DHL. We do use FedEx/Aramex (to UK and SA often) Feel free to let us know if you want to use the specific one.
Do I need to pay extra shipping fee?
Usually, you don't need to pay the shipping fee if wig order. Your order enjoys our Free Shipping Policy. But sometimes custom fee may arise due to different custom policy in different countries. And pls kindly note that that will be your charge. We do not responsible for this but we do our best to avoid this situation. Also, pls do some research on the customs policy of your country b4 you shopping online to make sure that you won't be charged anything.
Do you ship worldwide?
Yes, we do. We take orders from every country that the shipping company provides service to.