Track Order

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from or text with your tracking number included in it. Please make sure that the email you left when you place order is 100% correct so that you won't miss the email. 

In case you have problem receiving the Shipping Confirmation, you can send email to to obtain the shipping confirmation.

Once you receive the email, follow these steps to easily check on your delivery status.

1.Visit the website:

2. Enter Your Tracking Number which can be found in Shipping Confirmation Email/Text/PayPal Transaction deitail.Then Click the “Track” Button

Things to Keep in Mind:

  • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local facility. Tracking should updating within a few business days.
  • Depending on the destination/shipping company, the order may take 2 to 7 business days to be delivered. Package or will get delayed due to the COVID-19, it varys from different cuntries/cities.
  • If you notice that the shipping status haven't been updated over 10-15 business days, please email us at
  • Pls note that we are NOT responsible for any lost/stolen package. You will not receive a refund for lost/stolen package. If you will not be home on the expected arrival date/time, we recommend to contact DHL to have your package held at their location or rearrange delivery time.

For any further assistance, don’t hesitate to e-mail us at and we’ll be more than happy to assist you.

Happy shopping and keep spreading love!

– HeyMyWig Team

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